HV320
Series • Série • Serie
INSTRUCTIONS
INSTRUCCIONES
MC
™
sharkclean.com
1-800-798-7398
ENGLISH
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CONTENTS
THANK YOU
for purchasing the Shark
®
Rocket
®
Ultra-Light Upright
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
Getting To Know Your Shark
®
Rocket
®
Ultra-Light Upright � � � 5
Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Choosing the Appropriate Setting � � � � � � � � � � � � � � � � � � � � � � � 8
Using the Motorized Floor Nozzle � � � � � � � � � � � � � � � � � � � � � � � 9
Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � 10
Using the Dust-Away™ Hard Floor Attachment � � � � � � � � � � � � 11
Storage � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Maintaining Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Checking for Blockages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Bottom of Floor Nozzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 19
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20
PLEASE READ CAREFULLY AND KEEP
FOR FUTURE REFERENCE�
This Owner’s Guide is designed to
help you get a complete understanding
of your new Shark Rocket.
If you should have a question,
please call the Customer Service line at
1-800-798-7398.
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz
Watts: 500W
Amps: 4.2A
REGISTER YOUR PURCHASE
registeryourshark.com
1-800-798-7398
TIP: You can find the model number on
the rating label which is located below
the handle.
TIP: You can locate the date code
on one of the prongs of the power
cordplug.
RECORD THIS INFORMATION
Model Number: ___________________
Date Code: _______________________
Date of Purchase: __________________
(Keep receipt)
Store of Purchase: _________________
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SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY
To reduce the risk of electric shock, this vacuum cleaner has a polarized
plug (one blade is wider than the other)� As a safety feature, this plug will
fit into a polarized outlet only one way� If the plug does not fit fully into the
outlet, reverse the plug� If it still does not fit, contact a qualified electrician�
DO NOT force into outlet or try to modify to fit�
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
GENERAL WARNINGS
1. Your vacuum cleaner may consist
of a motorized nozzle, wand, hose,
and/or vacuum pod. This device
contains electrical connections,
electrical wiring, and moving
parts that potentially present risk
to the user.
2. Use only identical replacement
parts.
3. Carefully observe and follow the
instructions provided below to
avoid improper use of the appliance.
DO NOT use the vacuum for any
purpose other than those described
in this manual.
4. Before use, carefully inspect all
parts for any damage. DO NOT
use if any parts are damaged.
5. The use of an extension cord is
NOT recommended.
6. This vacuum cleaner contains
no serviceable parts.
USE WARNINGS
7. DO NOT allow the appliance to be
used by children. Close supervision
is necessary when used near
children. This is not a toy.
8. Always turn off the vacuum cleaner
before connecting or disconnecting
any motorized nozzles or other
accessories.
9. DO NOT handle plug or vacuum
cleaner with wet hands.
10. DO NOT use without filters in place.
11. Only use Shark® branded filters
and accessories. Failure to do so
will also void the warranty.
12. DO NOT damage the power cord:
a) DO NOT pull or carry vacuum
cleaner by the cord or use the
cord as a handle.
b) DO NOT unplug by pulling
on cord. Grasp the plug, not
the cord.
c) DO NOT run the vacuum cleaner
over the power cord, close a
door on the cord, pull the cord
around sharp corners, or leave
the cord near heated surfaces.
13. DO NOT put any objects into nozzle
or accessory openings. DO NOT use
with any opening blocked; keep free
of dust, lint, hair, and anything that
may reduce airflow.
14. DO NOT use if nozzle or accessory
airflow is restricted. If the air
paths or the motorized floor
nozzle become blocked, turn the
vacuum cleaner off and unplug
from electrical outlet. Remove all
obstructions before you plug in
and turn on the unit again.
15. Keep nozzle and all vacuum
openings away from hair, face,
fingers, uncovered feet, or
loose clothing.
16. DO NOT use if vacuum cleaner is
not working as it should, or has been
dropped, damaged, left outdoors, or
dropped into water.
17. Use extra care when cleaning
on stairs.
18. DO NOT leave the vacuum cleaner
unattended while plugged in.
19. When powered on, keep the
vacuum cleaner moving over the
carpet surface at all times to avoid
damaging the carpet fibers.
20. DO NOT place vacuum cleaner
on unstable surfaces such as chairs
or tables.
21. Your Shark® Vacuum may not
be designed to stand up on its own.
When taking a break from cleaning,
you may need to lean it against
furniture or a wall, or lay it flat
on the floor. Using the vacuum
for an application where the unit
lacks stability may result in
personal injury.
22. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects
(glass, nails, screws, or coins)
d) Large quantities of dust (drywall
dust, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects
(hot coals, cigarette butts,
or matches)
f) Flammable or combustible
materials (lighter fluid, gasoline,
or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
23. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed
and may contain explosive or
toxic fumes or vapors (lighter
fluid, gasoline, kerosene, paint,
paint thinners, mothproofing
substances, or flammable dust)
24. Turn off all controls before plugging
in or unplugging the vacuum.
25. Unplug from electrical outlet
when not in use and before
any maintenance or cleaning.
26. Hand wash with water only.
Washing with cleaning chemicals
could damage the unit.
27. During cleaning or routine
maintenance, DO NOT cut anything
other than hair, fibers, or string
wrapped around the brushroll.
28. Allow all filters to air–dry completely
before replacing in the vacuum to
prevent liquid from being drawn
into electric parts.
29. Make sure the dust cup and all
filters are in place after routine
maintenance.
30. If provided, secure the power
cord around the two cord hooks
during storage.
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GETTING TO KNOW YOUR
SHARK
®
ROCKET
®
ULTRA-LIGHT UPRIGHT
WELCOME!
Congratulations on your
purchase. Use this instruction
manual to learn about your new
vacuum’s great features. From
assembly to use to maintenance,
you will find it all in here.
MAIN UNIT
A Power Switch
B Handheld Vacuum
C Dust Cup Release
D Handheld Vacuum Catch
E LED Light
F Cord Hooks (not visible)
G Wand Release
H Wand
I Onboard Tool Clip
J Handheld Vacuum Storage Hook
K Lower Wand Release Pedal
L Brushroll Indicator Light
M Motorized Floor Nozzle
N Headlights
O Wall Mount
A
C
D
I
B
E
G
J
K
N
F
M
H
O
L
Wand
Release
Dust Cup
Release
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ASSEMBLING YOUR VACUUM
Insert the wand into the
motorized floor nozzle
connector until it clicks
into place.
Insert the handheld
vacuum into the top of
the wand until it clicks
into place.
Snap accessory
storage clip onto
the wand. Store
one accessory on
top holder and
one accessory on
bottom holder.
STEP 1
STEP 2
STEP 3
CLICK
CLICK
CHOOSING THE APPROPRIATE SETTING
Slide the Power switch on the handheld vacuum to the appropriate speed setting.
Bare Floor, Area Rugs (I) – The brushroll spins slowly to clean bare floors and
delicate arearugs.
High Pile Carpets (II) – The brushroll spins faster to pick up debris below the
surface ofyour carpets.
NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please ensure setting is on high
pile carpets (II).
OR
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USING YOUR VACUUM
IN ABOVE-FLOOR MODE
USING THE MOTORIZED
FLOOR NOZZLE
WAND HANDHELD
Wand
Release
Stand the vacuum upright. Step on
the foot pedal and pull the wand up
to disconnect it from the motorized
floor nozzle.
Press the Wand Release button on the
top of the wand to disconnect it from
the handheld vacuum.
Attach desired cleaning accessory. Attach desired cleaning accessory.
STEP 1 STEP 1
STEP 2 STEP 2
NOTE: Before vacuuming your
delicate area rugs or carpet, refer to
the manufacturer’s recommended
cleaning instructions.
WHAT DOES THE BRUSHROLL
INDICATOR LIGHT MEAN?
Solid Green
The brushroll is on and working as
it should.
Solid Red
There is a jam in the brushroll area.
Turn your vacuum o and remove
the blockage.
Plug the unit in and recline the wand,
then choose your floor setting to
start cleaning.
NOTE:
The motorized floor nozzle
and handheld vacuum have LED lights
that illuminate the floor surface being
cleaned. The lights turn on automatically
in either speed setting.
TIP: You can attach the handheld
vacuum directly to the motorized floor
nozzle for convenient stair cleaning.
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STORAGE
USING THE DUST–AWAY
™
HARD FLOOR ATTACHMENT
TIP: If your unit came with an
accessory bag, you can hang the bag
on the wall mount with the vacuum.
Press the Wand Release button on
the top of the wand to release the
handheld vacuum. Align the catch on
the bottom of the handheld vacuum
with the storage hook on the wand.
Slide handheld vacuum down so that
the catch hangs from the storage hook.
Wrap the cord around the two cord hooks.
OPTION 1
Handheld
Vacuum Catch
Handheld Vacuum
Storage Hook
Use the included wall mount.
Drill two
5/16″ holes and insert plastic anchors*
into the wall. Using a Philips screwdriver,
screw the wall mount into the plastic
anchors. Hook the catch on the bottom
of the handheld vacuum onto wall
mount.
* Plastic anchors and screws sold
separately.
OPTION 2
IMPORTANT: DO NOT use the
Dust-Away Hard Floor Attachment
without the Microfiber Pad.
MICROFIBER PAD CARE
Machine or hand wash the pads
separately in warm water with
liquid detergent.
DO NOT use bleach or fabric softeners
as they may damage the pads or
leave a coating that will reduce their
cleaning performance.
Tumble dry low or line dry to extend
the life of the microfiberfabric.
For the best results, replace your
microfiber pads every 3 to 4 months.
STEP 1
STEP 2
Slip two tabs between the nozzle and
the duster base and attach them to the
front fasteners.
Pull the other two tabs tightly around
to the back fasteners. Ensure the pad
is flat against the bottom surface and
tightly secured.
Slide the power switch to setting l (Bare
Floors, Area Rugs) to clean hard floors.
Do not use to clean damp floors or wet/
sticky messes. Use only pads provided
by Shark®.
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ACCESSORIES
A 12″ Crevice Tool
Clean in tight spaces or reach
baseboards and ceilings with this
slim crevice tool.
B Pet/Upholstery Tool
Perfect for grabbing pet hair
and lint from furniture and other
upholstered surfaces.
C Duster Crevice Tool
Two cleaning tools in one. The
crevice tool gives you extended
cleaning reach for small spaces,
while the dusting brush cleans
a multitude of surfaces.
D Mini Motorized Brush
Picks up pet hair and loose debris
and powerfully cleans dander out of
upholstery and surfaces. Cannot be
used with the Flexible Hose.
E Dust-Away™ Hard Floor
Attachment with Microfiber Pad
Direct suction for big crumbs and
debris. The washable, reusable
microfiber pad dusts hardwood and
tile floors.
F Dusting Brush
Dust shelves, baseboards, window/
door frames, and much more. Turn
the brush head to adjust the angle
to the surface you’re cleaning.
G Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this
adjustable 36” tool. Flip the extension
piece over to clean the underside
of appliances.
H Flexible Hose
Stretch and flex this extension hose
to clean around objects and get into
hard-to-reach spaces. Attach the
crevice tool or another accessory
depending on what you are cleaning.
There are a variety of accessories that
are compatible with this vacuumseries.
Your Quick Start Guide shows the
accessories that are included with
your model.
To purchase additional accessories,
go to sharkclean�com
E
G
A B
C D
F
H
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IMPORTANT: Clean the dust screen
inside the dust cup as required.
NOTE: Empty dust cup when debris
reaches the MAX fill line.
MAINTAINING YOUR VACUUM
EMPTYING THE DUST CUP
1 Press the Wand Release button on
the top of the wand to disconnect
it from the handheld vacuum.
OR
Remove the dust cup from the
handheld vacuum by squeezing the
two Dust Cup Release buttons on
both sides of the base at the same
time and pulling it out.
2 Hold dust cup over a trash bin and
press the Empty button on the front
of the dust cup. The bottom lid will
open, allowing the debris to fall out.
3 Once dust cup is empty, close the
bottom lid and insert dust cup back
into handheld vacuum until you it
clicks into place.
RECOMMENDED FILTER CLEANING
SCHEDULE:
Pre-Motor Filter Kit
(Foam & Felt)
XPMFK320
Clean once a month.
Post-Motor Filter
Clean once a year.
1084FTV320
CLEANING THE FILTERS
1 Pre–Motor (foam and felt):
Lift the latch on the top of the
handheld vacuum to remove the
filter cover. Take out filters and
tap loose dirt o them. If more
cleaning is needed, rinse filters with
water only and let them air-dry
completely. To reinstall them, insert
the felt filter first, place the foam
filter on top of it, and replace the
filter cover.
2 Post-Motor:
Lift o the post–motor filter cover
below the handle of the handheld
vacuum. Remove the filter, rinse it
with water only, and let it air–dry
completely. Replace the filter, then
close the cover, pressing it until it
clicks into place.
Foam
Felt
Monthly
Empty
Dust Cup
Release
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MAINTAINING YOUR VACUUM – Continued
CHECKING FOR BLOCKAGES:
HANDHELD AND WAND
1 Remove the wand from the
handheld vacuum and check
all dust cup intake openings.
2 Remove the floor nozzle from
the wand and check the wand
for blockages.
TIP: Ensure the bottom of the floor
nozzle is completely sealed and locked
before using.
TIP: You do not need any tools to open
the floor nozzle—just a coin.
BOTTOM OF FLOOR NOZZLE
1 Use the edge of a coin to open the
three locks on the bottom of the
floor nozzle.
2 To access the brushroll, remove
the cover from the bottom of the
floor nozzle. Shine a flashlight into
the nozzle to check for possible
blockages in the airway.
3 Run scissors along the groove in
the brushroll to cut or clear away
any string, carpet fibers, hair, or
other debris.
4 To reinstall the cover, line it up,
then rotate down until it clicks into
place. Use the edge of a coin to
close the three locks on the bottom
of the nozzle.
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TROUBLESHOOTING
GUIDE
Vacuum is not picking up debris� No suction or light suction�
(Refer to Maintenance section for more information�)
• Check filters to see if they need cleaning. Follow instructions for rinsing and
completely air-drying the filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
Vacuum lifts area rugs�
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately
sewn edges.
• Turn o the unit to disengage the brushroll. To restart, slide the Power switch to the
Bare Floors, Area Rugs setting.
Brushroll does not spin�
• If Brushroll Indicator Light on the floor nozzle turns red, the brushroll has stopped
spinning. Immediately turn o and unplug vacuum and remove blockage. Plug back
into electrical outlet unit into an electrical outlet and turn vacuum on.
• If Brushroll Indicator Light on the floor nozzle is green, the blockage has been
successfully cleared. If the light is still red, please contact Customer Service at
1-800-798-7398.
Vacuum turns o on its own�
This vacuum is equipped with a motor-protective thermostat so it will shut o if it
overheats. Should this occur, perform the following steps to restart the motor-protective
thermostat:
1. Turn vacuum o and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
FIVE (5) YEAR
LIMITED WARRANTY
The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only
and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a
period of 5 years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in this instruction manual, subject to the following
conditions and exclusions.
What is covered in my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced for up to 5 years from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months
following the receipt date of the replacement unit or the remainder of the existing warranty,
whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the unit with
one of equal or greater value.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options
available to you including the possibility of upgrading to our VIP Warranty Service Options for select
product categories.
1. Normal wear and tear of wearable parts such as foam filters, HEPA filters, pads etc., which require regular
maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this
warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $19.95 for return shipping costs will be charged at the time of return
shipment of the repaired or replacement unit.
4.
Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service, or alteration
to the product or any of its parts which have been performed by a repair person not authorized
by SharkNinja.
7. Products purchased, used or operated outside of North America.
Problems with your unit/How to get service
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, visit sharkclean.com for product care/maintenance self-help. Our
Customer
Service
and product specialists are also available at 1–800–798–7398 to assist with product support
and warranty service options.
How to initiate a warranty claim
You must first activate your warranty by registering your unit online at sharkclean.com/customersupport.
(Note: Purchases made directly from SharkNinja are automatically registered with us and the warranty
activated.) Alternatively you can call 1-800–798-7398 to have a customer care specialist assist you. Please
note you must call 1-800–798-7398 to initiate a warranty claim. Return and Packing Instruction information
will be provided at that time.
The customer care line is open Monday-Saturday, 7am-11pm EST and Sunday, 9am-8pm EST.
Replacement parts are available for purchase at sharkclean.com. For more information on what is
classified as wearable and non-wearable parts, please visit sharkclean.com/warranty.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
@sharkcleaning
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean�com
Illustrations may dier from actual product. We are constantly striving to improve
our products; therefore the specifications contained herein are subject to change
withoutnotice.
SHARK are registered trademarks of SharkNinja Operating LLC.
DUST–AWAY and ROCKET are trademarks of SharkNinja Operating LLC.
For SharkNinja U.S. Patent information, visit sharkninja.com/USPatents
© 2018 SharkNinja Operating LLC
HV320Series_IB_E_Mv3
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