- White = Small
- Grey = Medium
- Black = Large
Bose SoundSport Free Truly Wireless Sport Headphones FAQs
Can the SoundSport Free wireless headphones be used to provide audio for video, such as watching a movie on a tablet?
Yes. However, the quality of the experience—specifically, synchronisation between audio and video—may be compromised. Truly wireless headphones are subject to some latency between audio and video. The latency can vary based on the device, operating system, apps, cloud based content, network infrastructure and headphones.
Are SoundSport Free wireless headphones waterproof?
No. SoundSport Free wireless headphones have been designed to be durable enough to withstand sweat and weather. They are not designed for submersion underwater for extended periods of time, such as while swimming.
Can SoundSport Free wireless headphones take calls?
Yes. SoundSport Free headphones have an integrated dual-microphone array located on the right earbud to allow the customer to use them during calls when connected to a smartphone that supports the Bluetooth® HFP profile. Call audio will be heard in the right earbud. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP), such as Skype or FaceTime.
How do I connect SoundSport Free wireless headphones to my mobile device?
When the earbuds are initially removed from the case, they will automatically enter discoverable mode and can be detected by your mobile device. To connect your device and learn about more features, download the Bose Connect app to finish the connecting process. If you don’t have the Bose Connect app, follow the directions within your smartphone’s Bluetooth menu to connect the headphones. Once the connection is made, the Bluetooth LED on both earbuds will turn white.
To connect additional devices, press and hold the Bluetooth button located on the left earbud until you see the Bluetooth LED turn blue or hear the “ready to connect” voice prompt spoken in the right earbud. Then, follow the directions within the Bose Connect app to finish pairing.
What is the range of SoundSport Free wireless headphones?
SoundSport Free headphones connect to the source device using the right earbud. As long as the right earbud and the device are within 9 m (30 ft) of each other, the right earbud will play audio from the source device. The left earbud will stay connected to the right earbud as long as it is out of the case, charged and within 9 m (30 ft) of the right earbud. These ranges may be reduced by physical obstructions, such as walls and doors, or by interference from other electronic devices. Generally, the range of SoundSport Free wireless headphones can be described as the room the device is in and the adjacent room.
How do I charge SoundSport Free wireless headphones?
SoundSport Free headphones are charged by placing them in the included charging case. If the case has power, it will automatically charge the earbuds. The earbuds are charging when the LED lights on the case blink. Allow up to 2 hours for the headphones to fully charge. Once they are fully charged, the battery indicator light will turn solid and eventually turn off. If the case is out of power, plug the included cable into the case and plug the other end into a USB port on a computer or wall charger (sold separately).
What is the battery performance of SoundSport Free wireless headphones?
SoundSport Free wireless headphones have up to 5 hours of battery life. Battery life is defined as the number of hours fully charged headphones can be actively used while listening to audio or making a phone call. The included charging case can provide an additional two full charges for the earbuds for up to ten additional hours of playback time.
Can I charge SoundSport Free wireless headphones from my PC/laptop?
Yes. SoundSport Free wireless headphones come with a USB cable that allows the charging case to be charged from your PC or laptop. Please note that the PC or laptop must be on and awake in order to charge over USB. Earbuds must be placed in the case to charge them.
Can you listen to music when the battery is depleted?
No. SoundSport Free wireless headphones will not play music when the battery is fully depleted.
Can you quickly charge the battery?
Yes. If the battery is depleted, a quick 15-minute charge provides up to 45 minutes of play time.
What do the buttons on the right earbud do?
The larger, middle button is the multi-function button. It initiates play/pause and other track controls for videos and music, answers and ends calls, and also provides access to your phone’s Siri or your Google Assistant. The buttons on either side of the multi-function button are volume
+/- buttons. They allow you to easily adjust the volume.
How are the StayHear+ Sport tips included with the SoundSport Free wireless headphones different from the original StayHear tips?
The StayHear+ Sport tips are made of a similar soft silicone material as the original StayHear tips, but they utilise a unique umbrella shape to create a gentle seal at the entrance of the ear canal, which helps improve audio performance.
How do I differentiate between the sizes of StayHear+ Sport tips?
The StayHear+ Sport tips are colour-coded. There is a small coloured ring inside each tip that tells you what size it is.